![]() ![]() One solution is to create a “mobile-friendly” version of your signature that uses a smaller image. Oftentimes, an email signature may look great on a desktop, but when viewed on a mobile device, the image appears to be cut off. This can pose some challenges when displaying images since mobile screens are typically much smaller than desktop screens. The majority of email views now come from mobile devices (46%), according to a HubSpot study. Images Not Displaying Correctly on Mobile Devices Anything larger than this and you run the risk of your image being automatically resized or, in some cases, not appearing at all. To prevent this from happening, make sure your image is no larger than 50kb.Īs for the dimensions, the ideal image size on email signatures is around 300 to 400 pixels wide and 70 to 100 pixels high. This can often lead to the image becoming distorted or pixelated. ![]() If your image is too large, some email clients will automatically resize it to fit the available space. This way, even if the recipient’s email client does not display images, they will still be able to see your logo or headshot by clicking on the link. With that said, you can try hosting your images on a third-party site, such as Imgur or Flickr, and then include a link to the image in your signature. Unfortunately, there is very little you can do to overcome this, as it is up to the individual recipient to change their settings. This prevents images from displaying, even if the recipient has HTML enabled in their settings. In addition (and as mentioned earlier), older email clients, such as Outlook, are known to convert all messages into plain text format automatically. This typically occurs when your messages are automatically delivered in a plain text format instead of HTML, which is something that email clients tend to do. The Image Displayed as an AttachmentĪnother common issue people face is their image displaying as an attachment rather than in line with the rest of their signature. If you are unsure which format to use, PNG is usually a safe bet as it offers lossless compression (meaning there is no deterioration in image quality) and supports transparency. ![]() To fix this, simply save your image in JPEG or PNG format to give yourself the best chance of compatibility. If you use another format, such as TIFF or BMP, your image will likely not display for all recipients. Most email clients only support a handful of image file formats, with JPEG and PNG being the most common. Final word: The Image File is Not in the Right Format.Images Not Displaying Correctly on Mobile Devices.The Recipient’s Email Client is Blocking Images.The Image File is Not in the Right Format.Why are Email Signature Images not Showing Properly?.We have users who receive a lot of email from this company and having to open an attachment for every email is not efficient. But it didn't help and email body is still being stripped and emails are still being received as attachments. I followed the steps in this article,, to export the Root and Intermediate certs to an SST and then importing the SST into M365. So something specific to 365 is causing the body of these emails to get stripped. The same email sent to my Gmail account does not report the signature as invalid. The certificate is not expired and the CA is GlobalSign. The emails contain a digital signature, which Outlook says is invalid. Since migrating to M365 emails from a particular company that uses digital signatures are being received with no body and the entire email as an attachment. ![]()
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